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Address: 3400 S State Road 3, New Castle, IN 47362
Phone: (800) 248-8413
Office Hours: Monday - Friday | 7:30 a.m. to 4:30 p.m.

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Prepaid Electric Service

Prepaid Electric Service

 

Make budgeting easier to maintain. The HCREMC PrePaid Electric Service program allows members to pay for electric usage on their schedule, not according to a set due date. Participants essentially prepay for electric use. When a participants credit balance falls below $20, an email notification will alert the member to make a payment. Charges will apply if credit balance drops below $0.

 

 

Program Advantages:
  • No charges for secuity deposit

  • No late fees

  • No monthly electric bill

Getting Started:

To sign up for PrePaid Electric Service, simply contact the REMC office at 1.800.248.8413. New HCREMC members can enroll in the PrePaid program by opening an account for $80. This fee includes:

  • HCREMC membership fee

  • Activiation fee

  • $30 to apply toward future energy use

Payment Options Available:
  • Download the free SmartHub app and make payments using your smart phone, iPad or tablet.

  • Pay online.

  • Pay by phone with a credit/debit card or electronic check using our automated service. Simply call 1.800.248.8413; select option 2 for payments.

  • Pay in person at our office located at 3400 S. State Rd. 3, New Castle (behind the Steve Alford Inn), using cash, check, money order or debit/credit card.

Terms and Conditions to Notate:
  • Energy Assistance funds will be credited to PrePaid billing accounts in the same manner as general postpaid billing accounts. 

  • Members who have been disconnected for non-payment of a postpaid account are eligible to start PrePaid billing. HCREMC will final bill the previous account, and the remaining balance of that account will be placed on a payment arrangement. Please note: No more than $1,000 can go on a payment arrangement when signing up for the prepaid program. See an HCREMC representative for details about payment arrangements and PrePaid payments.

  • If service is terminated on a PrePaid account, the account will be final billed and any remaining credit will be sent out in form of a check.

  • If for any reason a payment is not honored by the participants financial institution, the amount of the payment plus a $25 return fee will be charged to the account. 

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Contact Info

Address: 3400 S State Road 3, New Castle, IN 47362
Phone: (800) 248-8413
Office Hours: Monday - Friday | 7:30 a.m. to 4:30 p.m.

Our Mission

To provide reliable, safe, and cost competitive electrical service to enhance the lives of our members and the communities we serve.

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©2022 Henry County REMC. All Rights Reserved.

  • Home
    • Rolling Blackouts
      • The Courier Times HCREMC Warns of Possible Rolling Blackouts
  • About Us
    • Board of Directors
    • Bylaws
    • Our History
    • Grassroots Action
    • Newsletters
    • Rates
    • Our Affiliated Organizations
    • Careers
    • FAQ
    • Contact Us
  • Efficiency
    • Electric Vehicles
    • Filter Change
    • Kill-A-Watt Meter
    • My Solar
    • Rebates
    • Renewable Energy
    • Why Electrify
  • Payment Options
    • Auto Pay
    • Budget Billing
    • Online Bill Pay
    • Onsite Payments
    • Payment Assistance
    • Prepaid Electric Service
  • Safety
    • Before You Dig
    • Outage Center
    • Scam Alert
  • Service
    • Distributed Generation
      • Distributed Generation
    • Capital Credits
    • Inspections
    • Internet Service
    • New Construction
    • Non-Permanent Service
    • PrePaid Electric Service
    • Start New Service
    • Tree Trimming
    • Utility Construction Map
  • Community
    • Operation Round Up
    • Youth Programs
      • Calendar Art Contest
      • Page Day
      • Scholarship Award
      • Camp Kilowatt
      • Youth Power & Hope Award
      • Youth Tour - Washington D.C Trip