PrePaid Electric Service
Make budgeting easier to maintain. The HCREMC PrePaid Electric Service program allows members to pay for electric usage on their schedule, not according to a set due date. Participants essentially prepay for electric use. When a participants credit balance falls below $20, an email notification will alert the member to make a payment. Charges will apply if credit balance drops below $0.
Program Advantages:
- No charges for secuity deposit
- No late fees
- No monthly electric bill
Getting Started:
To sign up for PrePaid Electric Service, simply contact the REMC office at 800.248.8413. New HCREMC members can enroll in the PrePaid program by opening an account for $80. This fee includes:
- HCREMC membership fee
- Activiation fee
- $30 to apply toward future energy use
Payment Options Available:
- Download the free SmartHub app and make payments using your smart phone, iPad or tablet.
- Pay online at www.hcremc.com
- Pay by phone with a credit/debit card or electronic check using our automated service. Simply call 800.248.8413; select option 2 for payments.
- Pay in person at our office located at 3400 S. State Rd. 3, New Castle (behind the Steve Alford Inn), using cash, check, money order or debit/credit card.
Terms and Conditions to Notate:
- Energy Assistance funds will be credited to PrePaid billing accounts in the same manner as general postpaid billing accounts.
- Members who have been disconnected for non-payment of a postpaid account are eligible to start PrePaid billing. HCREMC will final bill the previous account, and the remaining balance of that account will be placed on a payment arrangement. Please note: No more than $1,000 can go on a payment arrangement when signing up for the prepaid program. See an HCREMC representative for details about payment arrangements and PrePaid payments.
- If service is terminated on a PrePaid account, the account will be final billed and any remaining credit will be sent out in form of a check.
- If for any reason a payment is not honored by the participants financial institution, the amount of the payment plus a $25 return fee will be charged to the account.
